Privacy Policy

Inox-world.com.au (Inox World) and its related companies comply with the National Privacy Principles. To that end, we offer this statement to inform our users of how we gather and utilise personal information. Inox World will take all reasonable steps to protect user privacy, consistent with the National Privacy Principles.

Inox World gathers personal information about our users in two different ways:
You supply it in response to a request from us: - Inox World collects personal information from users when voluntarily submitted by a user, such as participating in a contest.

Purchasing products or services: - If you purchase products or services or apply to become a Inox World customer, Inox World requires you to provide certain details so that we can establish an account and provide you with the product or service. This includes details such as your name and contact information, or in the case of businesses, information about the company, department or association making the purchase or setting up the account. Inox World requires this information to help us process and manage your account.

Inox World does not collect sensitive information about an individual unless they have consented or it is required or authorised by law or the collection is necessary for the establishment, exercise or defence of a legal or equitable claim or the information relates solely to our customers or to individuals who have regular contact with us in connection with our activities and at or before the time of collecting the information the organisation undertakes to the individual whom the information concerns that the organisation will not disclose the information without the individual's consent.

Inox World may use collected personal information to market to an individual that is the contact person for our customer, products and services of benefit to our customers, unless individuals or customers have expressed to us that they do not want such marketing offers or materials made available to them. In these circumstances the personal information of such individuals will be used for the sole purpose of providing the service for which the individual provided the information.

Inox World will in each direct marketing communication with an individual make individuals aware that they can express a wish not to receive any further communications. Such a wish may be expressed at any time, even if the individual has previously consented to the receipt of such material. Inox World reserves the right to keep a record of such requests for the sole purpose of ensuring we are able to comply with any such request.

All direct marketing communications by Inox World will contain Inox World's contact details.
On occasion, Inox World in providing services to our customers, makes available the service in conjunction with other organisations. Any personal information collected in these circumstances will only be disclosed to any third party organisation with the express consent of the individual. Any other disclosure of personal information will only be where required or authorised by or under law.

Inox World and its related companies may use personal information collected online to develop and improve the products, benefits and services we offer to our members or website users. Inox World may also use email addresses or other personal information to contact users who directly communicate with Inox World. For example, Inox World may contact users to notify them that they have won a contest or to provide a requested email newsletter.

Inox World may also use its customer database, including information provided by you through this website, to distribute information about other Inox World services and other organisations' services to you.

The personal information collected from you at this site is or may also be used:

1. to notify you about other or new services or promotions from time to time;
2. to provide customer support;
3. to provide you with the products, services or information you have requested;
4. to maintain your account.

Aspects of these functions may be outsourced to third parties, who are only authorised by Inox World to use this information for these purposes. Inox World may also disclose personal information to law enforcement agencies, government agencies, courts or external advisors where permitted or required by law.

Inox World's policy is to provide you with the opportunity to limit the use and/or disclosure of your personal information. You may do this when you register or at any time when you receive email communications from us, or at any other time by written notice to Inox World. If at any time you no longer wish to receive email or postal communications from Inox World or from third parties, you can contact Inox World customer service at any time and make an 'opt out' request, as per details at the end of this Statement.

Inox World will take all necessary steps to ensure that any personal data we collect, use or disclose is up to date and accurate. Customers can update their contact details at any time by contacting the Privacy Officer at office@inox-world.com.au. Where Inox World holds personal information about an individual and that individual is able to demonstrate that the information is inaccurate, incomplete or not up to date, Inox World will take steps to correct, complete or update the personal information.

If there is a disagreement about the accurateness, up to date ness or completeness of the personal information and Inox World has been asked to associate the in-dispute information with a statement by the individual that acknowledges their disagreement, Inox World will do so upon request.

A request for correction must be made by using the Request for Correction form and any personal information will only be changed after the individual has positively identified himself or herself. The correction form must be lodged with the Privacy Officer.

Inox World reserves the right to hold all documents lodged or arising out of or in connection with any request for correction to personal information for the purpose of obtaining legal advice or for demonstrating compliance with the Act, the National Privacy Principles and this Policy.

If Inox World refuses to correct personal information upon a request to do so, Inox World will provide reasons for the refusal.

Where Inox World holds personal information about individuals those individuals will be able to access that personal information upon request, unless the request is frivolous or vexatious or would have an unreasonable impact on the privacy of others or access is otherwise not required by the Act.

All individuals requesting access to sensitive or restricted information or areas of our website must positively identify themselves; a customer number is not sufficient for this purpose.

Inox World takes all necessary steps to protect the personal information we hold from any misuse, unauthorised access, modification or disclosure. Personal information is held in both our computerised databases and in hard-copy files.

The Inox World website is protected by 128 bit SSL encryption to protect your personal information from being intercepted by an unauthorised party.

Your credit card information may be stored temporarily by Inox World for the purposes of processing payment for your order at the time of shipment.

Inox World databases are secured by passwords, as is our customer database.

Inox World does not transfer any information about any individual to any foreign country.

Inox World Information Technology employees ensure all systems are protected from unauthorised access and all systems have virus protection. Only employees who require access have access to these databases. Where only limited access is necessary then only limited access is provided.

Personal information held in hard copy is limited only to those individuals who need access to such information to perform their duties.

All Inox World employees, who have access to personal information, receive training in Inox World's Privacy Policy and procedures and the National Privacy Principles and will collect, use, hold, store and disclose any personal information in accordance with the National Privacy Principles and this Policy.

Failure to abide by this policy of any employee may result in counselling, disciplinary action, and where a serious breach occurs may include the possible termination of their employment.

Inox World website is at www.Inox World.com.au. This website is maintained as a service to customers and to allow prospective customers to make enquires about us or purchase from us. Wherever we collect personal information on the website, it is clearly indicated on the website along with our other privacy obligations. The information collected on our website will only be used for the purposes as stated therein.

Each time you visit Inox World's website, anonymous navigation information is collected by our servers. This information includes:

1. your server's IP address;
2. the date and time of your visit;
3. the address of the previous site you visited;
4. the website you leave our site to visit;
5. the type of browser and operating system you are using;
6. the address of the pages you accessed.

This information provides Inox World with statistics about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.

Other than as described above, Inox World will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.

This Privacy Policy is available to anyone who requests a copy. Further upon request Inox World will make available to any person or organisation the sort of personal information we hold and the purpose of collecting, holding, using and disclosing such information.

The Privacy Officer has ongoing accountability for the compliance of Inox World with this Privacy, our procedures and with the Act. This will involve an annual audit of the acts and practices of the Inox World in respect of the personal information we collect, use, hold, store and disclose and for ensuring ongoing training to employees to ensure compliance.

The Privacy Officer is also responsible ensuring this policy is appropriately amended to take account of any future amendments to the Act.

If you wish to further enquire about our use of your personal information, please contact:
Privacy Officer
office@inox-world.com.au
Unit 1, 204 Walters Road,
Arndell Park NSW 2148

Inox-world.com.au (Inox World) and its related companies comply with the National Privacy Principles. To that end, we offer this statement to inform our users of how we gather and utilise personal information. Inox World will take all reasonable steps to protect user privacy, consistent with the National Privacy Principles.

Inox World gathers personal information about our users in two different ways:
You supply it in response to a request from us: - Inox World collects personal information from users when voluntarily submitted by a user, such as participating in a contest.

Purchasing products or services: - If you purchase products or services or apply to become a Inox World customer, Inox World requires you to provide certain details so that we can establish an account and provide you with the product or service. This includes details such as your name and contact information, or in the case of businesses, information about the company, department or association making the purchase or setting up the account. Inox World requires this information to help us process and manage your account.

Inox World does not collect sensitive information about an individual unless they have consented or it is required or authorised by law or the collection is necessary for the establishment, exercise or defence of a legal or equitable claim or the information relates solely to our customers or to individuals who have regular contact with us in connection with our activities and at or before the time of collecting the information the organisation undertakes to the individual whom the information concerns that the organisation will not disclose the information without the individual's consent.

Inox World may use collected personal information to market to an individual that is the contact person for our customer, products and services of benefit to our customers, unless individuals or customers have expressed to us that they do not want such marketing offers or materials made available to them. In these circumstances the personal information of such individuals will be used for the sole purpose of providing the service for which the individual provided the information.

Inox World will in each direct marketing communication with an individual make individuals aware that they can express a wish not to receive any further communications. Such a wish may be expressed at any time, even if the individual has previously consented to the receipt of such material. Inox World reserves the right to keep a record of such requests for the sole purpose of ensuring we are able to comply with any such request.

All direct marketing communications by Inox World will contain Inox World's contact details.
On occasion, Inox World in providing services to our customers, makes available the service in conjunction with other organisations. Any personal information collected in these circumstances will only be disclosed to any third party organisation with the express consent of the individual. Any other disclosure of personal information will only be where required or authorised by or under law.

Inox World and its related companies may use personal information collected online to develop and improve the products, benefits and services we offer to our members or website users. Inox World may also use email addresses or other personal information to contact users who directly communicate with Inox World. For example, Inox World may contact users to notify them that they have won a contest or to provide a requested email newsletter.

Inox World may also use its customer database, including information provided by you through this website, to distribute information about other Inox World services and other organisations' services to you.

The personal information collected from you at this site is or may also be used:

1. to notify you about other or new services or promotions from time to time;
2. to provide customer support;
3. to provide you with the products, services or information you have requested;
4. to maintain your account.

Aspects of these functions may be outsourced to third parties, who are only authorised by Inox World to use this information for these purposes. Inox World may also disclose personal information to law enforcement agencies, government agencies, courts or external advisors where permitted or required by law.

Inox World's policy is to provide you with the opportunity to limit the use and/or disclosure of your personal information. You may do this when you register or at any time when you receive email communications from us, or at any other time by written notice to Inox World. If at any time you no longer wish to receive email or postal communications from Inox World or from third parties, you can contact Inox World customer service at any time and make an 'opt out' request, as per details at the end of this Statement.

Inox World will take all necessary steps to ensure that any personal data we collect, use or disclose is up to date and accurate. Customers can update their contact details at any time by contacting the Privacy Officer at office@inox-world.com.au. Where Inox World holds personal information about an individual and that individual is able to demonstrate that the information is inaccurate, incomplete or not up to date, Inox World will take steps to correct, complete or update the personal information.

If there is a disagreement about the accurateness, up to date ness or completeness of the personal information and Inox World has been asked to associate the in-dispute information with a statement by the individual that acknowledges their disagreement, Inox World will do so upon request.

A request for correction must be made by using the Request for Correction form and any personal information will only be changed after the individual has positively identified himself or herself. The correction form must be lodged with the Privacy Officer.

Inox World reserves the right to hold all documents lodged or arising out of or in connection with any request for correction to personal information for the purpose of obtaining legal advice or for demonstrating compliance with the Act, the National Privacy Principles and this Policy.

If Inox World refuses to correct personal information upon a request to do so, Inox World will provide reasons for the refusal.

Where Inox World holds personal information about individuals those individuals will be able to access that personal information upon request, unless the request is frivolous or vexatious or would have an unreasonable impact on the privacy of others or access is otherwise not required by the Act.

All individuals requesting access to sensitive or restricted information or areas of our website must positively identify themselves; a customer number is not sufficient for this purpose.

Inox World takes all necessary steps to protect the personal information we hold from any misuse, unauthorised access, modification or disclosure. Personal information is held in both our computerised databases and in hard-copy files.

The Inox World website is protected by 128 bit SSL encryption to protect your personal information from being intercepted by an unauthorised party.

Your credit card information may be stored temporarily by Inox World for the purposes of processing payment for your order at the time of shipment.

Inox World databases are secured by passwords, as is our customer database.

Inox World does not transfer any information about any individual to any foreign country.

Inox World Information Technology employees ensure all systems are protected from unauthorised access and all systems have virus protection. Only employees who require access have access to these databases. Where only limited access is necessary then only limited access is provided.

Personal information held in hard copy is limited only to those individuals who need access to such information to perform their duties.

All Inox World employees, who have access to personal information, receive training in Inox World's Privacy Policy and procedures and the National Privacy Principles and will collect, use, hold, store and disclose any personal information in accordance with the National Privacy Principles and this Policy.

Failure to abide by this policy of any employee may result in counselling, disciplinary action, and where a serious breach occurs may include the possible termination of their employment.

Inox World website is at www.Inox World.com.au. This website is maintained as a service to customers and to allow prospective customers to make enquires about us or purchase from us. Wherever we collect personal information on the website, it is clearly indicated on the website along with our other privacy obligations. The information collected on our website will only be used for the purposes as stated therein.

Each time you visit Inox World's website, anonymous navigation information is collected by our servers. This information includes:

1. your server's IP address;
2. the date and time of your visit;
3. the address of the previous site you visited;
4. the website you leave our site to visit;
5. the type of browser and operating system you are using;
6. the address of the pages you accessed.

This information provides Inox World with statistics about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.

Other than as described above, Inox World will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.

This Privacy Policy is available to anyone who requests a copy. Further upon request Inox World will make available to any person or organisation the sort of personal information we hold and the purpose of collecting, holding, using and disclosing such information.

The Privacy Officer has ongoing accountability for the compliance of Inox World with this Privacy, our procedures and with the Act. This will involve an annual audit of the acts and practices of the Inox World in respect of the personal information we collect, use, hold, store and disclose and for ensuring ongoing training to employees to ensure compliance.

The Privacy Officer is also responsible ensuring this policy is appropriately amended to take account of any future amendments to the Act.

If you wish to further enquire about our use of your personal information, please contact:
Privacy Officer
office@inox-world.com.au
Unit 1, 204 Walters Road,
Arndell Park NSW 2148